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Ted Ings - How Many Bays Per Tech Does My Shop Need?

Ted Ings - How Many Bays Per Tech Does My Shop Need?

Welcome to the Tip of the Day! I’m Ted Ings for CPI.

Today’s Tip – How Many Bays Per Tech Does My Shop Need?

Most dealerships allot more than one service bay per technician. The idea is that the extra stall will serve as a place for overflow work.

For example, if the tech is waiting for rotors to turn on one car, he or she can be changing the oil on another.

The theory is sound, but when extra bays become parking spots, there’s a problem. All too often, “in progress” vehicles get hung up on a hoist for days – or even weeks –costing the shop both floor space and money.

Crunch the numbers

If efficiency is high, but productivity is low, techs may be hanging around because there aren’t enough hoists. On the other hand, if efficiency is low, workers may be wasting their given stalls.

Know your schedule

Without a schedule, it’s nearly impossible to determine the correct number of bays per tech. Do you plan to service 20 cars per day; 50 cars per day – or 100?

Take dedicated service bays into consideration

Most shops have designated bays designed specifically for alignments, oil changes, etc. These stalls improve workflow and are worth considering when calculating an ideal number of bays.

There isn’t a one-size-fits-all approach to allocating bays per tech. Yet there’s one thing to always keep in mind: If your techs aren’t fixing cars and your advisors aren’t selling, it doesn’t matter how many stalls you have.

And that’s the Tip of the Day.

Choosing the right number of bays per tech can be difficult. We can help you decide.

Call me today at (212) 763-0016 to discover how we can help.

Thanks for watching.

Ted Ings,Tip of the Day,Fixed Ops,Automotive Dealership Training,Service Writer Training,Service Advisor Training,

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